Your cameras, watched and answered

What PyNetra does

One product for the whole path: from the recorder on the wall to the person who answers the Alert.

• Recorders and cameras

  • Onboard a whole NVR or DVR at once: PyNetra discovers its channels, imports them in bulk and plays each one to validate it, without typing a stream address.
  • A compatibility catalogue of 22 vendors, from Hikvision, Dahua and CP Plus to Axis, Bosch and Hanwha Vision, with drivers for ONVIF, RTSP and the major makers' own interfaces.
  • A camera that cannot connect yet is added anyway and connects later, and every connection attempt keeps a step-by-step log.

• Workflows and industry templates

  • Build Workflows on a visual canvas: from a template, from a guided where, what and when form, or from a blank page. Draft, test, publish and compare versions.
  • Run them by hand, on a schedule, from an HTTP call or from an event; call sub-workflows and sandboxed Python and TypeScript functions.
  • Attach a workflow to a camera, a camera set or a whole workspace. Templates for factories, offices, retail, jewellery stores, supermarkets and airports apply to many cameras at once, each with its own Zones.

• Incidents, Alerts and escalation

  • An Alert can open an incident with an owner, an SLA timer, an escalation policy and on-call rotations.
  • Alerts reach people in the app and as desktop alerts, by e-mail with an Acknowledge button, by signed webhook, and as mobile push in the PyNetra app.
  • Quiet hours that critical Alerts bypass, rate limits, digests and a delivery log. Evidence packages are signed, so anyone can check offline that nothing was changed.

• The Assistant and search

  • Ask the Assistant about what your cameras saw, in plain language: type or speak, add a file to your question, and take the answer away as an Evidence package.
  • Describe a workflow and the Assistant drafts it for you to review.
  • Picture search finds people, vehicles and objects that look like a picture you upload. Every AI call goes through PyNetra's AI gateway, with budgets that stop spending at their limit.

• Floor plans and digital twins

  • Upload a floor plan, PDF included: PyNetra recognises its rooms and suggests their names for your review.
  • Place cameras and other Devices on each floor, plan coverage room by room, and get the cabling and a bill of materials.
  • Every device and node keeps a digital twin of its desired and reported settings, in one registry you can query.

• The mobile app, with no inbound ports

  • The PyNetra app for Android signs in with your site password, checked by your own installation, or with your organisation's single sign-on.
  • Acknowledge an incident from a push and watch live video on the phone.
  • Phones reach the installation over an OpenZiti overlay through Cloud Connect, so the installation opens no inbound ports. A ban locks a person out of the app within a minute.